Spare some change
Frequently Asked Questions
Are my donations secure and how is data handled?
The security of your information is of highest concern. The system uses bank-grade security to handle all sensitive financial data. Online banking credentials are never stored on the system. All data is secured with SSL encryption and multi-factor authentication and personal identifiers ensure unwanted access is prevented. Your personal data will never be exchanged, licensed or sold and all transactions are anonymized to ensure privacy.
Are there any fees associated with my donation?
Stripe, a Level 1 PCI-compliant payments gateway handles all the financial transactions. Stripe’s fees are 2.2% + 30 cents for credit card donations and 0.8% for ACH donations. This fee is taken out of the donations delivered.
When is my account charged?
Spare Change is tallied once a week. At teh end of 7 days, a donation is triggered. This way, your bank statement doesn’t become overwhelmed with micro-charges.
Will I receive a tax-deductible receipt for my contribution?
You will receive automatic monthly statements of your contributions to the email address connected to your account. At the end of the year, you may print a year-end receipt of your annual donations by logging in and visiting your Settings. Please consult your authorized legal counsel as to the deductibility of your contributions as the rules vary state by state.
What if I would like to pause or set a limit on my contributions?
You can pause donations at any time by logging into your account and visiting your Donation Settings.
Will I receive a tax-deductible receipt for my contribution?
You will receive automatic monthly statements of your contributions to the email address connected to your account. At the end of the year, you may print a year-end receipt of your annual donations by logging in and visiting your Settings. Please consult your authorized legal counsel as to the deductibility of your contributions as the rules vary state by state.